Frequently Asked Questions
How to Purchase and Access Videos from the Vault?
How to login to my account?
Step 1: Click on the my account option.
Step 2: Enter your email id and password to login.
Step 3: If you don’t have an account register using the desired email choose a suitable user name and password.
Step 4: Using the newly created email and password login to your account
How To Purchase Videos From The Archive?
Step 1: Select your desired videos/courses and click on add to cart.
Step 2: Click the Cart button to access your cart from the top menu.
Step 3: Here you will be able to see your added videos/courses click on proceed to checkout.
Step 4: Once you click on proceed to checkout the payment gateway appears, pay using desired options.
Step 5: Once payment is processed the videos/courses purchased will be added to my account.
How to edit profile and reset password?
Step 1: Go to my account, click on settings.
Step 2: Here you will see the options to edit The General information, Avatar, Cover Image and Password.
Step 3: Click on whichever setting you wish to update and add the updated info/ image.
Step 4: Once done click on the save changes option at the bottom and you are all set.
If the videos above didn’t resolve your query, please feel free to reach out to us at our Toll-free number: 888 482 4312
